Privacy Policy

This Privacy Policy explains how Ashankhyadeep Dairy Solutions Pvt. Ltd. ("we", "us", "our") handles information when you use the Ashankhyadeep Mart mobile application and our website shop.ashankhyadeep.com (together, the "Service"). The app is a secure wrapper that displays our website, where you can browse dairy & food-processing machinery, create an account, and generate enquiry orders.

1. Information We Collect

We only collect information that you choose to provide while using the Service:

• Account details — your name, mobile number, email address, business name, and location (PIN code / district / state) when you register.
• Order & enquiry details — the products you add and the orders/quote requests you generate.
• Uploaded files — any images or documents you choose to upload (e.g. payment screenshots), used only to process your request.
• Basic technical data — standard, non-identifying information such as device type and pages viewed, used to keep the Service working and improve it.

We do not sell your personal information to anyone.

2. How We Use Your Information

• To create and manage your account.
• To process your orders and prepare price quotations.
• To contact you about your enquiries and order status (by phone, WhatsApp, or email).
• To operate, secure, and improve the Service.

3. App Permissions

The app may request these permissions, only when needed:

• Internet / Network — to load the website.
• Camera & Storage / Photos — only if you choose to upload a photo or download a document (such as a quotation). The app does not access your media in the background.

4. Sharing of Information

We do not share your personal information with third parties except:

• With trusted service providers (such as our website hosting and email service) strictly to operate the Service.
• When required by law or to protect our legal rights.

5. Data Security & Retention

Your data is transmitted over a secure (HTTPS) connection and stored on secured servers. We keep your information only as long as needed to provide the Service and meet legal requirements. No method of transmission is 100% secure, but we take reasonable steps to protect your data.

6. Children's Privacy

The Service is a business catalog intended for adults and is not directed at children under 13. We do not knowingly collect data from children.

7. Your Rights

You may request access to, correction of, or deletion of your account information at any time by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.

9. Contact Us